Privacy Policy.

1. Acknowledgement

This Privacy Policy (Policy) is published on Bateup Consulting Pty Ltd’s (ACN 630 710 575) website and may be updated from time to time. By continuing to deal with Bateup Consulting Pty Ltd you accept this Policy as it applies, from time to time.

2. Purpose

Bateup Consulting Pty Ltd ("we", "our", or "us") is committed to providing quality services, protecting your privacy with the secure handling of personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Statement outlines how we collect, use, disclose, and safeguard your personal information. It is also a guide to the Bateup Consulting staff as to the standards to be applied in respect of handling personal information and ensures consistency in Bateup Consulting’s approach to privacy.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at  www.oaic.gov.au. 

Bateup Consulting reserve the right to and may, from time to time, review and update this Policy to take into account new laws and technology, changes to Bateup Consulting’s operations and practices and to make sure the Policy remains current and relevant.

3. Scope

This policy applies to all employees of Bateup Consulting.

4. Collection of Personal Information

Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable. We collect personal information that is necessary for our business operations, including but not limited to: 

  • Name, address, phone number, and email 

  • Employment and professional details 

  • Payment information (where applicable) 

  • Records of communication with our team 

  • Website usage data and interaction logs 

We may collect this information directly from you or from publicly available sources, third-party platforms, or using digital services. This Personal Information is obtained in many ways including online forms, surveys, by telephone, email, via our website or from other publicly available sources and from third parties. We don’t guarantee website links or policy of authorised third parties. 

5. Use of Personal Information

We collect your Personal Information for the primary purpose of providing our services to you, providing appropriate information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us. 

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it. 

We use your personal information for purposes including: 

  • Providing our services 

  • Managing client relationships 

  • Internal reporting and analytics 

  • Marketing communications (you can opt out at any time) 

  • Meeting legal or regulatory obligations 

We only collect and use personal information when it is reasonably necessary for our functions or activities. 

6. Disclosure of Personal Information

We do not sell or rent your personal information. We may share it with: 

  • Trusted third-party service providers (e.g., cloud hosting, analytics, AI platforms) 

  • Legal or regulatory authorities where required by law 

  • Professional advisers (e.g., accountants, legal counsel) 

Where information is disclosed overseas, we take reasonable steps to ensure appropriate data protection measures are in place. 

7. Data Security

We store information securely using encrypted systems and maintain administrative, technical, and physical safeguards. 

If a data breach occurs that is likely to cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme. 

8. Cookies

Cookies are a small text file that our website may place on your computer to collect information such as your Internet protocol address, your computer’s operating system, browser type and traffic patterns. You may adjust your Internet browser to disable cookies or inform you when one is being used. If you choose to disable cookies, you may be unable to access certain areas of our website. 

Sometimes our website contains links to other websites for your convenience and information. When you access a website other than our website please understand that we are not responsible for the privacy practices of that site. 

9. Access and Correction

You have the right to request access to your personal information and to request corrections if it is inaccurate or outdated. Please contact us if you require assistance. 

10. Links

Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Policy, so we encourage individuals to read them before using those websites.

11. Privacy Enquiries and Complaints

If you have concerns about how your personal information is being handled, or if you wish to make a complaint or query, please contact us.